• Canon Help
  • Posts
  • Step-by-Step Guide: How to Fix Canon Printer Not Connecting to WiFi Issues

Step-by-Step Guide: How to Fix Canon Printer Not Connecting to WiFi Issues

If your Canon printer won't connect to WiFi, it may be due to incorrect network settings, weak signal, outdated firmware, or router compatibility issues. Restart the printer and router, ensure correct SSID and password, and update firmware. Reconnect using the Canon setup utility for a smooth wireless connection.

July 22, 2025

Canon Printer Won’t Connect to WiFi: How to Fix It

Having trouble connecting your Canon printer to WiFi? You're not alone. Many users encounter this common issue due to network glitches, incorrect settings, or outdated drivers. This comprehensive guide covers all causes and step-by-step solutions to get your Canon printer back online.

Contact Us: +1-801-878-6858 USA/Canada

Why Canon Printer Won’t Connect to WiFi

Several factors may prevent your Canon printer from connecting to WiFi:

1. Incorrect WiFi Credentials

Entering the wrong network name (SSID) or password is a common cause of connection failure. Click Here For LIVE Chat With Canon Printer Support

2. Weak or Unstable WiFi Signal

If the printer is far from the router or there are obstacles like walls in the way, signal strength may drop.

3. Printer Configuration Errors

Incorrect network setup on the printer or failure to select the right network settings can block connectivity.

4. Router Compatibility Issues

Some routers use advanced settings (like dual-band or MAC filtering) that may not align with your Canon printer.

5. Outdated Firmware or Drivers

Older firmware or driver versions may lack compatibility with modern networks.

Step-by-Step Guide: How to Fix Canon Printer WiFi Connection Issues

Step 1: Restart Printer and Router

  • Turn off both the printer and router.

  • Wait for 30 seconds.

  • Turn them back on and allow them to fully reboot.

  • Try reconnecting the printer to WiFi again.

Step 2: Check WiFi Credentials

  • On the printer’s control panel, go to WiFi setup.

  • Ensure you are selecting the correct SSID (WiFi name).

  • Re-enter the WiFi password carefully (case-sensitive).

Step 3: Move Printer Closer to Router

  • Place the Canon printer within 5-10 feet of the router.

  • Avoid placing it behind walls, metal objects, or electronic devices that can interfere with the signal.

Step 4: Use Easy Wireless Connect Mode

  • Press and hold the Wireless button on the printer until the WiFi light flashes.

  • Use the Canon setup app or visit ij.start.canon.

  • Download and run the software.

  • Follow the on-screen steps to connect the printer to WiFi.

Step 5: Update Printer Firmware

  • Visit Canon’s official support site.

  • Enter your printer model.

  • Download the latest firmware version and update it using the instructions provided.

Step 6: Reinstall Printer Drivers

  • Uninstall existing Canon printer drivers from your computer.

  • Visit ij.start.canon and download the correct driver.

  • Run the installer and follow the instructions to reconnect your printer.

Troubleshooting by Device

On Windows:

  • Go to Control Panel > Devices and Printers.

  • Right-click your Canon printer > select Remove device.

  • Reinstall the printer via Settings > Bluetooth & devices > Printers & scanners.

On Mac:

  • Go to System Settings > Printers & Scanners.

  • Remove the existing Canon printer.

  • Click the + icon and re-add the printer once it appears in the list.

Advanced Tips If Your Canon Printer Still Won’t Connect

1. Reset Network Settings on Printer

  • On the printer, go to Settings > Device settings > Reset settings > Reset LAN settings.

  • Reattempt connection from scratch using Easy Wireless Connect.

2. Disable MAC Address Filtering on Router

  • Access your router admin page.

  • Disable MAC address filtering or add your printer’s MAC address manually.

3. Switch Router Band (2.4GHz Preferred)

  • Canon printers typically work best with the 2.4GHz band.

  • Ensure your router broadcasts a 2.4GHz signal.

4. Manually Enter IP Address

  • Assign a static IP to the printer from the printer’s control panel or your router settings.

  • This can help prevent IP conflicts.

When to Contact Canon Support

If none of the above steps resolve the issue:

  • Call Canon Customer Support.

  • Use live chat or email through the Canon website.

  • Consider visiting an authorized Canon service center.

Benefits of a Wireless Canon Printer Connection

  • Print from Any Device: Phones, tablets, laptops, and desktops.

  • No Cable Mess: Clean and wire-free environment.

  • Multi-Device Access: Connect multiple users to the same printer.

  • Mobile Printing Apps: Use Canon PRINT Inkjet/SELPHY for seamless mobile use.

Final Thoughts

If your Canon printer won’t connect to WiFi, don’t worry—it’s a common and usually fixable issue. Start by checking credentials and signal strength, and then proceed with setup using Canon’s easy wireless connect method. With the right steps, you'll enjoy hassle-free wireless printing in no time.